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RPA Development in Indonesia has amazing potential and can lead to great opportunities in various industries. In general, Robotics Process Automation has been on the rise in the last few years, particularly in North America and Europe. However, its reputation has also been impactful in places in Asia.
In fact, just last year, Tokio Marine Kiln announced a partnership with NTT Data UK in order to implement RPA initiatives at their company. And it’s not just TMK that’s embracing RPA, a number of different Japanese corporations have looked to RPA as part of their digital transformation solutions.
Southeast Asian countries such as Singapore and Indonesia are also keen to start RPA initiatives. In fact, a number of tertiary education institutions in Singapore have been offering RPA courses as part of the curriculum. And not only that, there are other RPA professional courses specifically geared towards certain professions. One such example is the Institute of Singapore Chartered Accountants (ISCA), which is organizing a course on the “Impact of RPA on Finance Professionals” in the fall of 2019.
While Singapore may be more active in terms of implementing RPA, RPA development in Indonesia, while not as dynamic, is also on the rise.
And it’s no wonder—International Data Corporation (IDC), a research firm, stated that by 2022, over half of Indonesia’s GDP will be in digital form. And that by 2024, “AI-enabled UI and process automation will replace one-tenth of today’s screen-based apps”.
A number of multinational corporations who are operating in Indonesia, already have RPA in place, particularly when their parent company has implemented its use at their base of operations. Leaders in their industry can see the potential for RPA.
Allianz’s swift adoption of RPA and their decision to build an in-house team of RPA experts has been beneficial for the company. And not only that, they have had more time to strategize in terms of the future of work in the digital transformation age. They are able to support their workers in the transition, moving them to more rewarding tasks instead of the arduous task that is data entry.
For this reason, RPA is a great fit for a city such as Jakarta, for example. According to UiPath’s Managing Director for ASEAN, Malina Platon, this is the perfect time for businesses in Indonesia to adopt RPA. She stated that retailers, for example, are being more and more dependent on automated delivery, thanks to the popularity of online shopping in Indonesia.
It’s not just the finance sector that is looking towards implementing RPA, however. Just last year, Pertamina, a state-owned oil and natural gas company, announced that it was accepting bids for RPA licenses, implementation, and support. They announced this as a need to support their Shared Service Center.
RPA development in Indonesia should not be restricted to just one industry, either. As demonstrated by Pertamina, even non-financial corporations can utilize RPA. After all, paperwork exists in all types of industry and the type of administrative work that is time-consuming and oftentimes repetitive can be handled by the RPA robot.
Law firms, for example, may not be on the forefront of one’s mind when it comes to types of companies that may benefit from RPA implementation, but the sheer amount of paperwork that is involved with anything law-related would make it a perfect match.
In fact, digitization of what would probably amount to mountains of paperwork would streamline the legal process both for lawyers and for their clients. RPA would cut down the time that it would take for a worker to organize, search, and analyze files. It will also help decrease the time needed to draw up contracts, agreements, and other legal documents that would usually take considerably longer.
Even in one company, RPA can be implemented in different departments, with the onboarding process for HR, Customer Service Management in Sales, and even software installations in IT. So, the potential for RPA, especially in a country such as Indonesia, which is pushing towards digitization, as per the IDC report.
So, it’s time for companies in the country, especially the companies in the financial services industry, to adopt RPA as part of their digital solution.
And for those companies who are interested, it would be remiss of me not to mention that here at Crubiks, we have a team of certified experts in RPA. Our RPA services include RPA vendor selection, RPA implementation, and hypercare and support.
For more information about our RPA services, please contact us.